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Terms & Conditions

This website is operated by Heavania. The terms “we”, “us” and “our” refer to Heavania. Heavania provides this website, including all information, tools and services available on this site to you, the user.

By visiting our website and/or purchasing an item(s), you accept our “service” and agree to be bound by the following terms and conditions (“Terms of Use”, “Terms”) referenced herein and/or available via hyperlink. These are browsers, suppliers, customers, merchants and/or content contributors.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms of use. If you do not agree to the Terms of Use, you may not access the Site or use the Services. If these terms of use are taken into account, they are expressly limited to these terms of use.

Any new features or tools added to the current store will also be subject to the Terms of Use. You can view the most recent version of the Terms of Use at any time on this page. We reserve the right to update, modify or replace any part of these Terms of Use. It is your responsibility to check this page regularly for changes. You must continue to use or access the Site after any changes are posted.


By accepting these Terms of Use, you have reached at least the age of majority in your state of residence.

You may not be permitted by law in your country to use any of the Services. You may not transmit any virus or code of a destructive nature.

No violation of the terms of our services is permitted.


We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (except for credit card information) may be transferred without encryption (a) and used for transmission over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted when transferred over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service or access to the service or any other contact provided by the service, without express written permission.

The headings used in this Agreement are included for convenience and shall not limit or affect these terms.


We are not responsible if the Content is not accurate, complete or current. The content of this site is intended for general information purposes only and should not be used to make decisions without consulting primary, more accurate, complete or up-to-date sources of information. Any reliance on the content of this site is at your own risk.

This site may contain historical information. Historical information is not necessarily current and is provided for reference purposes only. We reserve the right to change the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice.

We will not be liable to any third party for any change in prices, suspension or discontinuance of the service.


Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our return policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that the colors displayed on your computer screen will be accurate.

We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic area or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions or product prices are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time. Any offer of products or services made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information or other materials purchased or obtained by you will meet your expectations, nor do we warrant that any errors in the service will be corrected.


We reserve the right to refuse any order placed by you. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card and/or orders using the same billing and/or shipping address. If we change or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to have been placed by resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made from our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can process your transactions and contact you if necessary.

For more details, please see our Return Policy.


We cannot provide you with access to third-party tools that we do not control or are not associated with.

You acknowledge and agree that we provide access to these tools on an “as is” and “as available” basis without any warranties, representations or conditions of any kind and without any endorsement. We disclaim all liability with respect to your use of any optional third-party tools.

Any use by you of the optional tools offered on the Site is entirely at your own risk and you must ensure that you are aware of and agree to the terms of use of the tools provided by the relevant third party supplier(s).

We may also, in the future, offer new services and/or features through the Site (including the provision of new tools and resources). These new features and/or services are also subject to these Terms of Use.


Some content, products and services available through our service may include materials from third parties.

Third party links on this site may direct you to third party websites not affiliated with us. We are not required to review or evaluate the content, and we do not warrant or assume any responsibility for any third-party materials or websites, or any other third-party materials, products or services.

We are not responsible for any damages or injury related to the purchase or use of goods, services, resources, content or other transactions made in connection with third party websites. Please review the third party’s policies and practices carefully and make sure you understand them before engaging in any transactions. Complaints, claims, concerns or questions regarding third party products should be directed to the third party in question.


If, at our request, you send certain specific contributions (e.g., contest entries) or if we do not ask you to send creative ideas, suggestions, proposals, plans, or other materials online, by email, by mail, or otherwise (collectively, “Comments”), you agree that we may, at any time and without limitation, edit, copy, publish, distribute, translate, and use any of the materials in any manner we choose. If you send us creative ideas, suggestions, proposals, plans or other materials online, by e-mail, by mail or otherwise (collectively, “Comments”), you agree that we may, at any time and without limitation, edit, copy, publish, distribute, translate and use the Comments you send us. We are and will be under no obligation (1) to keep your Comments confidential; (2) to pay compensation for any Comments; or (3) to respond to any Comments.

We permit ourselves to post comments on the product pages of our site from our suppliers’ websites.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use.


Your submission of personal information via the Store is governed by our Privacy Policy.


Occasionally, information, inaccuracies or omissions regarding product descriptions, prices, promotions, offers, shipping costs, delivery times and availability may appear on our site or in the Service. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information, or cancel orders if any information on the Service or any associated website is inaccurate, at any time without notice (including after you submit your order). The shipping page is a continuation of these terms and conditions. Please refer to it here

We disclaim any obligation to update, modify or clarify information on the Service or any associated website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied to the Service or any associated website shall be deemed to indicate that all information on the Service or any associated website has been changed or updated.


In addition to the prohibitions set forth in the Terms of Use, you are prohibited from using the Site or its contents: (a) for any unlawful purpose; (b) solicit others to perform or participate in any unlawful act; (c) violate any local, international, federal, provincial or state regulation, rule, law or ordinance; (d) infringe or violate our intellectual property rights or the intellectual property rights of others; (e) harass, abuse, insult, harm, defame, slander, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) submit false or misleading information; (g) upload or transmit viruses or any other type of malicious code that will or may be used in a manner that affects the functionality or operation of the Service or any website, Internet site or related Internet; (h) collect or track the personal information of others; (i) spam, phish, pharma, pretext, spider, crawl or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet.

website, other websites or the Internet. We reserve the right to terminate your use of the Service or any associated website for violations of the prohibited uses.


We do not warrant that the use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that, from time to time, we may interrupt the service indefinitely or cancel it at any time without notice.

You expressly agree that your use of or inability to use the Service is at your sole risk. The Service and all products and services provided to you through the Service are (except as expressly stated by us) provided on an “as is” and “as available” basis, without any representations, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title and non-infringement. (However, your product will be warranted for a period of 1 year in accordance with applicable law.)

Heavania, our directors, officers, employees, subsidiaries, agents, subcontractors, interns, suppliers, service providers or licensors shall not be liable for any direct, indirect, incidental, punitive, special or consequential damages, losses or claims. we will not be liable for consequential damages of any kind, including, but not limited to, lost profits, lost revenue, lost savings, lost data, replacement costs, or any other similar damages, whether based on contract, tort (including negligence), strict liability, arising out of the use of a service or products purchased using the service, or for any other claim relating in any way to your use of the service or any product, including, without limitation, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of the service or any content (or product) posted, transmitted or made available through the service, even if notified. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability is limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless Heavania, its subsidiaries, affiliates, partners, officers, directors, agents, licensors, service providers, subcontractors, suppliers, interns and employees, without prejudice to any claim, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.


In the event that any provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severable from these Terms of Use. Such determination shall not affect the validity and enforceability of the remaining provisions.



Mail : support@heavania.com


The obligations and liabilities of the parties arising prior to the date of termination shall survive the termination of this Agreement for all purposes.

These Terms of Use are effective until terminated by you or by us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our services or when you stop using our site.

If, in our sole judgment, you fail to comply, or we suspect that you have failed to comply, with any of the terms or provisions of these Terms of Use, we may also terminate this agreement at any time without notice to you and you will be liable for all amounts due up to and including the date of termination; and/or as a result, we may deny you access to our Services (or any portion thereof).


Delivery times are established between 3 and 10 working days depending on the country.

The delivery is possible everywhere in the world. You have several types of delivery as the business delivery in 72 hours.

According to your place of residence, and more particularly in Andorra and Monaco, customs charges may be requested by your delivery person and do not depend in any case on our will.

Our delivery time may vary from 1 to 3 weeks compared to the delivery date initially planned when you placed your order. An order whose delay is superior to thirty days as from the date of the order can be the object of a refund if the customer of Heavania makes the request.


Our failure to exercise or enforce any right or provision of these terms of use shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this Site or in connection with the Service, constitute the entire agreement between you and us and govern your use of the Service, superseding all prior or contemporaneous agreements, communications and proposals. The Terms of Service may be amended, orally or in writing, between you and us (including, but not limited to, prior versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the author.


These Terms of Service and any separate agreements in which we provide services to you shall be governed by and construed in accordance with the laws of France and Europe.


You may review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


Any questions regarding the Terms of Use should be directed to us at support@heavanias.com.

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